Privacy Policy

Effective Date: November 2, 2025
Last Updated: November 2, 2025

1. WHO WE ARE

Elliott Wave Insights (“we,” “us,” “our”) is a trading education platform
operated from the United Kingdom. We are committed to protecting your privacy
and complying with UK GDPR and UK data protection laws.

Contact: contact@elliottwaveinsight.co.uk

2. WHAT PERSONAL DATA WE COLLECT

We collect personal data when you:

  • Sign up for Discord community (email, username)
  • Subscribe to Premium membership (email, name, payment information)
  • Contact us (email, name, inquiry details)
  • Visit our website (cookies, IP address, browser data)

We also collect:

  • Stripe payment data (encrypted, not stored directly)
  • Email engagement data (open rates, link clicks)
  • Website usage analytics (Google Analytics)

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Consent: You explicitly agreed (e.g., signup)
  • Contract: Providing the services you’ve requested
  • Legitimate Interests: Improving our platform, preventing fraud, legal compliance
  • Legal Obligation: Tax records, data retention requirements

4. HOW WE USE YOUR DATA

We use your personal data to:

  • Deliver Discord community access and Premium membership
  • Send trading analysis and updates (if you subscribed)
  • Process payments via Stripe
  • Respond to your inquiries
  • Improve our services and user experience
  • Comply with legal obligations
  • Prevent fraud and abuse

We do NOT:

  • Sell your data to third parties
  • Share data for marketing purposes without consent
  • Use automated decision-making or profiling

5. WHO WE SHARE YOUR DATA WITH

We share data only with:

  • Stripe (payment processor) – encrypted transaction data only
  • Discord (community platform) – your account details to create access
  • Email service provider (MailerLite, ConvertKit, or similar) – email address + engagement
  • Google Analytics – anonymized traffic data
  • Legal authorities – if required by law

We have Data Processing Agreements with all third parties ensuring GDPR compliance.

6. DATA RETENTION

We retain your data only as long as necessary:

  • Membership data: Until you cancel + 7 years for tax/legal requirements
  • Email list: Until you unsubscribe
  • Payment records: 7 years (UK tax requirement)
  • Website analytics: 26 months (Google Analytics default)

7. YOUR RIGHTS (UK GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion (subject to exceptions)
  • Restriction: Limit how we process your data
  • Portability: Receive your data in portable format
  • Object: Object to marketing/processing
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights: Email contact@elliottwaveinsight.co.uk with “Data Request”
in the subject line. We will respond within 30 days.

8. CHILDREN’S DATA

Our services are not directed to children under 18. We do not knowingly
collect data from children. If we discover we have collected data from a child,
we will delete it immediately.

9. DATA SECURITY

We implement industry-standard security measures:

  • SSL/TLS encryption for all data in transit
  • Secure payment processing via Stripe
  • Password protection and access controls
  • Regular security reviews

However, no transmission over the internet is 100% secure. You use the
platform at your own risk.

10. INTERNATIONAL DATA TRANSFERS

If you access our site from outside the UK, your data may be transferred
internationally. By using our site, you consent to this transfer.

11. COOKIES & TRACKING

We use:

  • Essential cookies: Website functionality
  • Analytics cookies: Google Analytics (anonymized)
  • Marketing cookies: Email engagement tracking

You can control cookies via your browser settings. Disabling cookies may
limit functionality.

11A. SOCIAL SHARING PLUGINS

Important Privacy Notice:

  1. GDPR Compliant Pluginย โ€“ The Sassy Social Share plugin is GDPR compliant and does not store or collect personal data on our servers.
  2. Third-Party Data Handlingย โ€“ When you interact with social sharing buttons, certain information (such as your IP address, browser type, device information, and content shared) may be transmitted to and processed by the respective third-party social media platforms (Facebook, Twitter, LinkedIn, etc.).
  3. Third-Party Privacy Policiesย โ€“ We do not control how these third-party platforms use your data. You are encouraged to review their privacy policies:

  1. No Direct Collectionย โ€“ Elliott Wave Insights does not collect, store, or use any data generated from social sharing plugin interactions. All data processing is handled solely by the third-party platforms.
  2. User Choiceย โ€“ The use of social sharing buttons is entirely optional. You are not required to use them to access our website or services.

For questions about how third-party platforms process your data, please contact those platforms directly. For concerns specific to our website’s use of social sharing plugins, contact us at contact@elliottwaveinsight.co.uk.

12. CONTACT & COMPLAINTS

Questions about this policy?
Email: ewaveinsights@gmail.com

File a complaint with the ICO:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

13. CHANGES TO THIS POLICY

We may update this policy at any time. We will notify you of material changes
via email or by posting on our website.

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